Last Updated: March 5, 2026
Coconut Lab (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Coconut Lab ERP and related services.
By accessing or using our system, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
▸ Name
▸ Email address
▸ Phone number
▸ Job title
▸ Company information
b. System Usage Data
▸ Login activity
▸ IP address
▸ Browser type
▸ Device information
▸ Access logs
c. Business Data
Data entered into the ERP system, including but not limited to:
▸ Employee records
▸ Attendance and time-off data
▸ Recruitment information
▸ Operational records
2. How We Use Your Information
We use the collected information to:
▸ Provide and maintain our services
▸ Improve system performance and user experience
▸ Ensure system security and prevent unauthorized access
▸ Communicate important updates or service notifications
▸ Comply with legal obligations
We do not sell or trade your personal data to third parties.
3. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
▸ Secure authentication mechanisms
▸ Role-based access control
▸ Encrypted data transmission (HTTPS)
▸ Regular system monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Data Sharing
We may share information only in the following circumstances:
▸ With authorized company administrators
▸ With service providers supporting system infrastructure
▸ If required by law or legal process
We ensure that any third-party service providers comply with appropriate data protection standards.
5. Data Retention
We retain data for as long as necessary to:
▸ Provide our services
▸ Comply with legal obligations
▸ Resolve disputes
▸ Enforce agreements
Upon request and subject to legal requirements, data may be deleted or anonymized.
6. Your Rights
Depending on applicable laws, you may have the right to:
▸ Access your personal data
▸ Request correction of inaccurate data
▸ Request deletion of your data
▸ Restrict or object to data processing
Requests can be submitted through your company administrator or by contacting us directly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Coconut Lab
Email: samuel@coconutlab.io
Address: 7 Temasek Blvd, #12-07 Suntec Tower One, Singapore 038987